When something does not work

The invitation has not arrived

Check the junk folder first. Then ask the person who invited you to send it again from their Clients page; a fresh link works for 7 days.

I cannot sign in

Use Forgot password on the sign in page for a reset link. For safety it expires, so ask for a fresh one if it has been sitting a while. A co-applicant has no password: their link is how they get in.

My upload is refused

The file is over 10 MB, or it is not a PDF or a photo. Reduce the size or take a clearer photo and try again.

My verification code is not accepted

Codes change every 30 seconds; enter the current one. If they never match, the phone’s clock is off: set it to automatic time and try again.

Is Foyer down?

The status page shows every part of Foyer, checked every five minutes, and the last thirty days of incidents.

Reaching a person

Write to support@getfoyernow.com. We answer on business days. Include your email address and, if you are a renter, the name of the person you are working with.