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Support Centre · Guided tour

Foyer for realtors

Fourteen short steps, from signing in to sending the landlord the package. Each one walks through a screen with a picture of it, and ends with what your client sees on their side. About an hour in all; each step stands on its own.

14 steps · about 77 minutes in all

  1. 1. Welcome to Foyer

    What Foyer does, who it is for, and how to find your way around.

    4 min
  2. 2. Setting up your account

    Settings, one section at a time: profile, branding, your link, notifications and texts, scheduled emails, required fields, printing, retention, security, the access log, team permissions, cloud.

    10 min
  3. 3. Your dashboard

    What needs you today, and how the files are moving.

    3 min
  4. 4. Bringing a client in

    Three ways to add a client, the invitations list, statuses and pins.

    6 min
  5. 5. The client page

    The header cards and the nine tabs where all the work happens.

    4 min
  6. 6. Documents: the checklist and your review

    Sections, statuses, the controls on each row, asking again, uploading for them, and the templates.

    9 min
  7. 7. The rental application

    What the renter fills in, how you can fill it for them, and the PDF.

    6 min
  8. 8. The letter to the landlord

    Seven questions, a photo, and a one-page letter that goes with the offer.

    4 min
  9. 9. Showing days and the places they saw

    Three ways to give the renter the day’s route, and the board where they keep each place.

    7 min
  10. 10. Sending the package to the leasing agent

    Five packages, one link each, and the record of who opened what.

    6 min
  11. 11. Messages, reminders and notes

    The direct line to your client, your follow-ups, and what only your team sees.

    6 min
  12. 12. Your team

    Seats, invitations, who sees which client, and co-brokers.

    4 min
  13. 13. Your clients’ information

    The access log, the Foyer support switch, retention, and what to tell a renter who asks.

    5 min
  14. 14. Billing, plans and help

    The trial, changing plan, invoices, and where to turn.

    3 min

Foyer for renters

Ten short steps on your portal, screen by screen: documents, the application, the letter, your showing days, the places you have seen, messages, the people applying with you, what the landlord receives, and your privacy. About forty minutes in all; each step stands on its own.

10 steps · about 40 minutes in all

  1. 1. Welcome to your portal

    What Foyer is for, how you got here, and what keeps your file private.

    3 min
  2. 2. Documents: your checklist

    The sections, the four statuses, uploading, scanning, and what to do when something comes back.

    6 min
  3. 3. The rental application

    The form in sections, what is required, saving, and submitting.

    5 min
  4. 4. The Sweetheart Letter

    A photo and seven questions, typed or spoken, so the landlord sees people and not just a file.

    4 min
  5. 5. Your showing days

    The day your agent planned, stop by stop, in Waze or Google Maps.

    3 min
  6. 6. The places you have seen

    Photos and a note for each place, so they do not blur together after a few visits.

    4 min
  7. 7. Messages

    One thread with your agent, with a mark for urgent, a link to a document, and a send time.

    3 min
  8. 8. People on this application

    Inviting a partner, roommate or guarantor, and what you let them do for you.

    4 min
  9. 9. What the landlord receives

    The package your agent sends with an offer, how long it lives, and how you know who opened it.

    3 min
  10. 10. Your account, your privacy and the review

    Texts to your phone, who has opened your file, how long it is kept, deleting your account, and the review at the end.

    5 min

Still stuck? Write to support@getfoyernow.com